Growth in business is always a good thing, but adapting to it is a different story.

If you didn’t have problems handling your daily tasks manually, you might have to reconsider when more customers file in. That means more orders or bookings, more customer support, and more team members to handle them.

Tasks will increase in number and complexity, but automating your processes can help your business adjust to growth.

If your business is starting to pick up and you’re thinking of doing away with manual processes to make things easier for your team, here are four essential parts of your business you can automate:

1. Your workflows

Let’s start internally. Automating your workflows includes documenting the order of tasks and the people who need to accomplish them on time. With work automatically delegated, inter-team communication centralized, and administrative tasks like penciling down meetings are by software, your organization's efficiency goes through the roof.

Another upside of automating workflows is a chance to improve your processes. It lets you take a step back to see which parts of the operations you can optimize to keep your business in its best shape.  

You’ll see a faster turnaround time with tasks, and an improved synergy between your teams or departments.

2. Your payroll

While paydays are great, the entire process of preparing everyone’s salaries can be tedious. The payroll team will have to account for attendance and tardiness. Taxes and benefits are deducted from the pay, then distributed to everyone’s accounts. This entire process can be a nightmare for people handling payroll manually. Mistakes can take a lot of effort to correct.

From attendance to getting everyone’s pay into their bank accounts, having software handle these tasks makes sure your team's paydays go smoothly. They'll appreciate it.

3. Your social media

An active social media presence is a must for businesses. It’s one of the ways to show people that you are a solid, legitimate, and reliable business, and getting yourself out there will rely on both original content and distribution. While your teams still have to craft original, creative content, extending your reach can be automated.

When items are scheduled to be posted on all your social media platforms automatically and simultaneously, your social media team can focus on churning out more content instead of worrying about doing it manually. Peak hours that are also off-work hours can still be taken advantage of with scheduled posts.

Managing your business’ presence online is a lot of work, but being able to boost your business on multiple platforms with a few clicks can do wonders for your team’s productivity.

4. Your customer support

Customer support can be a difficult task to take. High volumes of inquiries and concerns can hamper your team’s progress in meeting your business goals. Being preoccupied with these tasks can be time and energy consuming.

Automating your customer support can filter your customers according to the kind of assistance they need or as indicated by service level agreements. It can also simplify the entire process of giving support to your customers.

It can keep track of tickets/profiles of customers, redirect them to agents for assistance, and keep track of how efficiently you’re assisting your customers’ concerns.

Adapting to growth in your business will definitely have automation in its horizons. Expanding your reach, letting software handle the payroll, and streamlining your customer service aren’t the only ways you can automate to improve how your business runs, but they're great places to start.

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