Payday is pretty great. Preparing the payroll, however, is a different story.
Businesses have to account for attendance, tardiness, taxes, and benefits. This entire process can be a nightmare for everyone. Delays (and worse: mistakes) are worrisome and unappreciated. It takes a lot of effort to troubleshoot these issues.
Similar problems exist across your business, and automation can provide several solutions.
Equipped with the right tools, doing away with manual processes includes improved productivity, higher ROI, and even a boost to your team’s morale.
Automation comes in all shapes and sizes, but here are some ways automation can help your business thrive:
1. Streamlining customer support with chatbots
Customers can require assistance throughout the day - even at night!
Having a support desk bot integrated with your business’ website also significantly reduces volume for customer support, and can help resolve issues from the get-go.
A chatbot can also serve to file tickets on behalf of the customer for issues that can’t be resolved by the chatbot alone.
2. Automating repetitive workflows and tasks
Your team’s time is the most important resource of your business. By automating repetitive workflows and tasks, sending emails, approving orders, creating tickets and a whole category of work can be freed up -- giving your team a chance to focus on more impactful work.
3. Managing inventory
Automating inventory can make managing your business easier. When software manages your inventories for you, you’ll be able to track, replenish, and even predict your stock.
Having an accurate, bird’s eye view of the movement of products will give you better reports and an opportunity to optimize how you manage your inventory.
4. Meeting increasingly high-volume demands
A growing business means a growing demand for your product or service. Automation is key to making your business more agile to adapt to changes in customer needs and business conditions. Resources allocated for training new employees can be reinvested in priority business costs.
Automation lets you maximize what you have! Bots running redundant, manual tasks efficiently and accurately allows your team to focus on more important things such as innovating your business, and increasing both customer and employee satisfaction.